Frequently Asked Questions

Verify your insurance and do a quick screening with our admissions team to determine which program best fits your needs. Once insurance is verified, we’ll discuss payment and send you documents to sign and helpful resources for your treatment.

Most people can be admitted within 24 to 48 hours after their initial call, depending on insurance approval.

For your inpatient rehab stay, we’ll provide you with a full packing list. This will include comfortable clothing, essential toiletries, and any current prescription medications in original packaging.

You’ll receive a customized treatment plan tailored to your needs. This may include detox, group and individual therapy, 12-step meetings, time for physical activity, and regular sessions with a counselor. Our facilities are clean, modern, and designed for your comfort.

All patients receive a professional assessment before admission to help determine if our program is the right fit. If you’re struggling to stop using drugs or alcohol, it’s worth exploring treatment.

To maintain focus and avoid complications, spouses or significant others are not permitted to attend treatment at the same time in our facility.

After identifying which of our programs is best for your recovery journey, our team will work with you to assess a program length that sets you up for long-term success.

If you are admitting to one of our inpatient facilities, you’ll want to communicate any upcoming events that may prevent you from being fully dedicated to the program length our medical team suggests.

We lock our doors at night for safety, but Northpoint is not a locked facility—you are free to leave if you choose to.

No, but we offer gender-specific programs to address the unique recovery needs of men and women.

We employ licensed professionals including LPC, LMSW, LCPC, LCSW, and CADC/ACADC counselors.

Yes. You’ll be evaluated by a physician upon admission to make sure any medical needs are addressed right away.

You’ll have weekly structured counseling sessions, with additional team access as needed.

Visits are held on Sundays for family and friends. You’ll also have scheduled family sessions on-site or by phone.

Yes. While we hope you’ll stay to complete your program, participation is voluntary and you may leave at any time.

Most people spend 5–7 days in detox, but the exact timeline depends on what substances were used, how long they were used, and any other health needs.

You’ll be in a safe, supportive setting with medical staff available 24/7 to help manage withdrawal symptoms and keep you as comfortable as possible. Most people stay for a few days before moving into treatment.

Yes, we offer standalone detox for a minimum of seven days. That said, we encourage pairing detox with a full treatment plan for the best outcomes.

You’ll have regular opportunities for exercise and group activities to support both your mental and physical health, including yoga and aerobic exercises.

We love pets, but we don’t allow pet visitation during inpatient treatment.

Costs vary based on the length of stay and specific needs. We work with most insurance plans to reduce out-of-pocket costs.

Yes, we work with many insurance providers. We’ll verify your benefits before admission and explain any costs upfront.

Yes, all of our treatment plans are designed to address any co-occurring mental health and addiction struggles, known as a dual diagnosis.

We have four inpatient treatment centers and six outpatient treatment centers, as well as seven teen treatment centers in the following states:

You’ll get access to our alumni program at no additional cost after you complete your addiction treatment program.

We’ll post about them on the Alumni Events page as well as update you through the Northpoint alumni app and our private Facebook group.