Admissions Process
We’ll help you move from uncertain to supported — here’s how it starts.
What to Expect During the Rehab Admissions Process
Whether you need 24/7 care or a flexible outpatient program, we’ll help you find the right path.
Our admissions process is designed to be clear, supportive, and low-pressure. If treatment feels like the next step for you, here’s what you can expect.
Our admissions representatives understand what you’re going through. Some have seen loved ones go through treatment, and some have gone through treatment themselves. With 24/7 phone lines and no wait admissions, our caring and relatable team is here to support your recovery journey every step of the way.
Getting Started is Easy
- Talk to admissions to decide on the program right for you and verify your insurance.
- Schedule your assessment.
- Start Your Program
What Happens When You Call Admissions
Your first call with us will be a simple conversation. We’ll ask you for some information, answer your questions, and help you understand what the next step might look like.
We’ll discuss a few things, including:
- Symptoms you’re experiencing and how long they’ve been going on
- Any previous treatment or mental health history
- Whether you’re currently using drugs or alcohol
- Which program might best support your needs
- Your timeline to start treatment (if you decide to do so)
- What to expect from the intake and start date process
- Answers to any questions you have along the way
Inpatient Admissions Process
1. Call With Admissions
We’ll walk you through what to expect, help verify insurance, and do a quick screening to gather background details.
2. Get Ready for Arrival
Once insurance is confirmed, we’ll review financial details, share what to bring, assist with paperwork, and help schedule your intake appointment.
3. Intake and Assessment
When you arrive, you’ll complete a comprehensive evaluation covering your mental health, recovery history, and medical background. A safety check of personal belongings is also done to support a secure environment.
4. Care Planning and Settle In
Based on your assessment, we’ll develop a personalized care plan. You’ll receive a medical evaluation and be shown to your room to begin settling in and focusing on your recovery.
5. Begin Detox (if needed)
If detox is part of your plan, we’ll start it under close medical supervision.
6. Start your Program
Once the intake process is complete, you’ll begin your structured daily care.
Outpatient (In-Person and Virtual) Admissions Process
1. Schedule Your First Session
We’ll help you find a start date that fits your schedule and commitments.
2. Complete a Virtual or In-Person Intake
You’ll speak with our assessment team to review your background, current situation, and goals. From there, we will discuss what treatment will look like for you.
3. Technology Setup (for virtual care)
We’ll walk you through how to access your sessions securely and smoothly.
4. Start Your Personalized Care
You’ll meet your primary therapist and support team, who will create a care plan tailored to your needs, including individual and group sessions.
5. Engage in Ongoing Programming
Begin attending weekly sessions, build recovery tools, and receive continued support as your progress is monitored and your plan is adjusted over time.
What We Treat
At Northpoint, we offer specialized care for a range of substance use and mental health challenges. Here’s a quick overview of the conditions we treat:
Drug Addiction
We provide treatment for opioid, stimulant, and prescription drug use with a combination of medical care, therapy, and ongoing support.
Alcohol Addiction
Our programs help you reduce or stop drinking, manage cravings, and build new habits in a supportive setting.
Dual Diagnosis
We treat substance use and mental health symptoms together, offering integrated care that addresses the full picture.
Teen Treatment
Age-appropriate programs for teen mental health and/or substance use that focus on emotional growth and long-term recovery.
Choosing a Treatment Program
We’ll help you decide which level of care is the best fit based on your needs, schedule, and recovery goals. Each program offers a different structure of support — here’s a quick breakdown to help you explore your options:
Medical Detox
Best For
Severe withdrawal symptoms that need 24/7 medical oversight
Support Level
24/7 medical supervision, vital sign tracking, and medication management
Setting
Live at the detox facility, with constant monitoring in a medical setting
Treatment focus
Safe withdrawal, symptom management, preparing for next level of care
Inpatient
Best For
Severe symptoms; best if you need to establish sobriety or detox
Support Level
Daily therapy, round-the-clock monitoring and support
Setting
Live at the facility and have a set daily schedule
Treatment focus
Stabilization, detox, intensive therapy
Outpatient
Best For
Mild to moderate symptoms; best if you’ve already established sobriety
Support Level
Daytime or evening structure with in-person therapies
Setting
Travel to treatment center 3-5 days a week, minimum of 3 hours
Treatment focus
Skill-building, relapse prevention, mental health care
Virtual IOP
Best For
Mild symptoms, needs flexible support from stable home
Support Level
Video treatment with live group and individual therapy
Setting
Same group setting as in-person outpatient, just attended from home on a device
Treatment focus
Same as in-person outpatient treatment
Teen Treatment
Best For
Mild to moderate symptoms, needs age-appropriate outpatient care
Support Level
Structured in-person or virtual therapies
Setting
Travel to teen treatment center 3-5 days a week
Treatment focus
Emotional regulation, healthy habits, family involvement
Admissions FAQs
We’ll help you decide which level of care is the best fit based on your needs, schedule, and recovery goals. Each program offers a different structure of support — here’s a quick breakdown to help you explore your options:
How long does the admissions process take?
The admissions process usually includes a phone consultation, a brief screening on use and behavioral health history, insurance verification, and a review of your financial options. We’ll also walk you through what the program looks like and answer any questions to help you feel prepared and comfortable.
In most cases, it’s a straightforward process that can be completed in a single day if everything moves quickly.
How fast can someone start treatment?
Most people can start treatment within 24 to 48 hours after their initial call. Same-week starts are often possible, especially for outpatient or virtual care.
What therapies do your treatment programs use?
Our programs use a mix of evidence-based and holistic therapies to support long-term healing. Each treatment plan is personalized based on the person’s needs and goals. Core therapies include:
- Cognitive Behavioral Therapy (CBT)
- Dialectical Behavioral Therapy (DBT)
- Individual
- Group therapy
- Family therapy
- Holistic practices (like yoga and mindfulness)
Do you offer medical detox?
Yes, we offer medical detox with 24/7 supervision to help you safely manage withdrawal. As part of detox, we’ll also help you plan for your next treatment steps — inpatient or outpatient care. While some of our locations offer detox on its own, we strongly recommend following it with a full treatment program to support long-term recovery.
What aftercare is available after I complete treatment?
Every program includes a personalized aftercare plan that we begin building early in your treatment. Aftercare helps you stay on track after treatment by connecting you to ongoing support, resources, and relapse prevention strategies. You’ll also have lifetime access to our alumni program, which offers community support and additional resources at no extra cost.
Recovery That Makes a Difference
Read what our alumni have said about their experiences with Northpoint Recovery.
“This was one of the best decisions I’ve ever made. I was nervous to go but the staff & other patients were kind, helpful, supportive…I met lifelong friends here, eternally grateful for this experience. Thank you NorthPoint!”
—Kayla O.
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